I never received an email about the date change–why?
We sent individual emails to all registered attendees, sponsors, exhibitors, and partners before announcing publicly. If you are in one of these categories and did not receive an email, it is because of a technical reason outside of our control, such as a bounceback (though we attempted to follow up individually for these as well), or another firewall/email server issue.
It’s important to us that your questions are answered and you have the information you need. You will continue to find the most up-to-date information about Festival 2022 on our website, including this FAQ page and the Festival updates page. You can find a copy of the November 2 email on that page.
What can we expect at Festival 2022?
Rather than cancel the sessions & speakers slated for Festival’s 30th anniversary, we’re hopeful that #FFWgr2022 on March 24-26, 2022 will retain many of our original sessions and speakers, and will be a celebratory, in-person gathering as we intended to host before COVID-19. We know that perfect solutions are not possible, but we continue to work toward an in-person anniversary event that includes the writers, readers, exhibitors, scholarship recipients, teachers, editors, students, and the many other Festivalgoers who make the experience so personal.
Why aren't you hosting an online or virtual event?
The staff and advisors of the CCFW explored a number of virtual options for a 2021 Festival–ultimately, due to budget, technology, staffing, campus, and other challenges that came in the wake of COVID-19, no options that resembled Festival, including a simpler, smaller-scale version, were possible. This does not mean, however, that our work at the CCFW has stopped. Among many other projects that we hope to share over the coming year, we are producing a K-12 curriculum around Kadir Nelson and Kwame Alexander's book, The Undefeated, in fulfillment of a grant from Michigan Humanities, an affiliate of the National Endowment for the Humanities. We encourage you to watch this page for updates and to learn more.
Do you know that your new dates conflict with my school’s spring break? And that Michigan's March weather is unpredictable? And what about overlapping conferences like AWP?
Choosing dates for each Festival is always a challenge–with 2,000 guests and nearly 100 speakers, we aren’t able to find dates that work for everyone. We aim to accommodate major events and holidays, religious observances, other conferences, and the weather–but ultimately we are dependent upon the Calvin University calendar and when enough space is available around campus for Festival’s many events. These new dates, March 24-26, 2022, were the only option available to us.
What happens if COVID-19 isn't 'gone' by 2022?
In summer of 2021, we will meet with University and health officials to assess the progress of COVID-19 response efforts, campus safety, and the general status of travel and in-person events. In the event that our 2022 gathering is not possible, we have already reserved March 16-18, 2023 for Festival. As of right now, we are hopeful this precaution will not be needed, but we will update our website in fall 2021 with any developments.
PAYMENTS & REFUNDS
I'd like to request a refund. What do I do?
All Festival registrants have two options regarding your registration payment:
1) You will automatically receive a refund from us.
2) You may donate your payment to Festival scholarships, the CCFW, or the Digital Studio if you notify us by email by November 9, 2020. All donations will receive a receipt for tax purposes from Calvin University. (And thank you for considering this option!)
For both options, please follow the instructions outlined in your November 2 email from us (also viewable here on the Festival Updates page). As mentioned in those instructions, if you know the mailing address or any other contact information we have on file for you is incorrect, please fill out this form.
Please note that refunds will be issued to all remaining Festival registrants without exception. Unlike Festival's initial postponement, we are not able to rollover registration payments for Festival 2022, and everyone will need to register for Festival 2022 when registration opens in Fall 2021.
How long do I have to wait for my refund?
We are making every effort to process all payments by December 7, 2020; Calvin University has recently transitioned its operations to a new platform, which means that all Festival refunds issued this year must be check refunds. Generally, you will receive a check payment by mail within two weeks of us submitting the payment request to our Financial Services Office. We will begin submitting payment requests on November 10, 2020.
My refund amount isn’t correct–whom do I contact?
If you donated money toward Festival Scholarships at the time of registration, this may be the reason your refund amount is lower than your transaction amount (see next question).
If this reason does not apply to your situation, please contact email@example.com with your anticipated refund amount and the amount actually received.
Can I get a donation refund?
Your donation amount (most commonly, this was the optional contribution you added on during the registration process) is not refundable but we will recognize it in Festival 2022 materials. Because Calvin University has already issued all 2019 and 2020 donation receipts for tax purposes, we are unable to issue refunds for donations.
Is there a deadline for requesting a refund?
As mentioned above, all remaining Festival registrants are automatically receiving refunds, no exceptions other than converting registration fees to a donation. If you would like to donate your registration payment, the deadline for that is November 9, 2020 (see above).
I emailed or called days ago and still have not received a response. When will I hear from someone?
We are communicating with registrants in the order in which requests for a donation conversion or other requests were received. While we are working very hard to do this as quickly and efficiently as possible, our full-time staff is limited to just one person, and it may be a little while before we are able to respond to you. If you have waited more than one month and have still not received an answer to your question, please contact us at firstname.lastname@example.org.
I want to come to Festival 2022–when do I need to pay registration again?
Watch our website and social media pages for updates on registration, which will open in Fall of 2021.
When will registration open?
Registration will open in Fall 2021. Watch this website, social media, and our newsletter, Faithful Reader, for updates. (You can enter your email address to receive our monthly newsletter at the bottom of this webpage.)
Can I still submit my manuscript through Submittable?
Yes. We know many of you look forward to this aspect of Festival, and so we will be opening our manuscript submissions portal to anyone interested in Festival 2022 (we will share the link in our newsletter when we do). As part of your application, you will be asked to share a brief paragraph about why the Festival has been meaningful to you, or, for newcomers, what about it interests you most. Watch the Manuscript Submissions page for more information and to submit your work.
Are Festival Scholarships transferred?
Yes. Scholarship recipients for 2020 will retain their scholarships for Festival 2022, and we will not be opening an additional scholarship window unless additional funds become available. To learn more about Festival Scholarships and watch for our next application window, keep an eye on this website.
Are Festival Circles still happening?
As long as Festival Circle leaders are willing and able to transfer their Festival attendance to 2022, the Circle will meet as planned. We will not know which leaders are willing to transfer until we are able to confirm with all of them directly; you can expect an update on this by fall of 2021.
What about Workshops?
We do not yet have an update on Festival Workshops for 2022; we will post any updates to this website and on social media.
Will the speakers be the same?
We are currently working with speakers to determine whether they are willing and able to speak at Festival 2022. We will share an updated speaker roster as soon as we are able.
Are you considering new speakers for Festival 2022?
We recognize the publishing world continues to move forward, and there are many worthy writers and speakers to be considered for Festival. Because of contractual obligations, budget, and our staffing limitations of just one full-time employee, we are not currently accepting new speaker nominations for Festival 2022. We know this is difficult, and we appreciate your patience as we navigate the many challenges that COVID-19 has presented.
If you would like to nominate a speaker for Festival, the nomination window will reopen from September 1 - December 31, 2022. Our nomination period ends January 1, 2023. Learn more & nominate at CCFW.calvin.edu/about/Speaker-Policy
Following Festival 2022, when will the next Festival be held?
Festival will remain biennial, so following March 24-26, 2022, we plan for the next Festival will be held in 2024. If our 2023 backup dates end up being needed, we will shift the following Festival to 2025. We are not able to host a Festival annually or in back-to-back years.
If your question is not answered anywhere in the list above, please contact us, but thank you for understanding that our current response times are significantly longer than usual. We will respond to your message as soon as we are able and in the order it was received. email@example.com